Travel Insurance that treats you

About Debenhams Travel Insurance

Debenhams aims to bring its customers great value travel insurance that means all our customers can travel and holiday in confidence. It’s important to us that Debenhams customers are properly protected when they travel as well as having all the essential fashion items, luggage and skincare products. We believe we have created the best possible travel insurance we can for our customers through our partnership with ROCK Insurance Group.

Debenhams travel insurance is arranged and administered by ROCK Insurance Group, the proud winner of the Travel Trade Gazette's "Travel Service Provider of the Year 2010". Debenhams is dedicated to providing the best value for money travel insurance on the market today.

Founded in 2001, ROCK's promise is value for money travel insurance, without compromising the cover and as a result ROCK have insured in excess of 5 million customers. ROCK's online booking service is simple and secure. Should you wish to speak to someone about your requirements, then our UK call centre travel insurance experts are ready to take your call.

ROCK are consistently reviewing their policies and cover to ensure the very best deals and above all are passionate about providing the for our customers. Whether a seasoned traveller or a once a year sun seeker, we strive to find travel insurance that you can tailor for cover you can trust.


About the Underwriter

Benefits under this policy are provided by - MAPFRE ASISTENCIA Compañía Internacional de Seguros y Reaseguros Sociedad Anonima incorporated and registered in Spain, registered as a foreign company in the United Kingdom with company number FC021974, acting through its UK branch with branch number BR008042. Authorised by Dirección General de Seguros y Fondos de Pensiones and subject to limited regulation by the Financial Conduct Authority and the Prudential Regulation Authority FRN 203041. You can check this out on the FCA’s website at which includes a register of all the firms they regulate or by calling the FCA on 0800 111 6768


Who regulates Debenhams?

Debenhams Travel Insurance is arranged and administered by ROCK Insurance Group. ROCK Insurance Group is a trading style of Rock Insurance Services Limited who is authorised and regulated by the Financial Conduct Authority. The FCA number for Rock is 300317 and this can be verified by checking the FCA website at:, please type in Rock Insurance or the postcode RH10 1DQ. Or you can contact the FCA on 0800 111 6768.

Free gift card

Free gift card with debenhams travel insurance
  • £5 gift card with single trip policies
  • £15 gift card with annual policies
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5 Star Defaqto Rating

Debenhams Travel Insurance - Luxury cover rated 5 stars by defaqto

Our Luxury Cover has a 5 star Defaqto rating, so you can have peace of mind when you buy travel insurance from Debenhams

Included With Cover

  • Up to £10m medical cover
  • Up to £5,000 cancellation cover
  • Up to £2,500 personal possessions cover
  • Up to £30,000 personal accident cover
  • Over 50 sports and activities covered
  • 24-hour emergency helpline

Optional Extras

You can upgrade your Debenhams Travel Insurance to include all the cover you need.

  • Winter sports cover
  • Overseas wedding cover
  • Cover for pre-exisitng medical conditions
  • Cover for golf equipment
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Our Cover Types

Important Documents

Get a free £5 off £20 spend in store when you purchase Travel Money at Debenhams